John’s IT career started out in Gateway2000’s support in their European headquarters in Dublin. In 1998 he left Ireland to work as an infrastructure consultant in London for FTSE100 organisations. Returning to Belfast in 2002, he formed 4sol, which merged with RTSL in 2007 to create Novosco. As Managing Director, John is focused on building a solution selling practice, which continually adds value to our customers.
Patrick started out as an electronics technician in the Royal Air Force. After six years, he returned to Northern Ireland where he was employed in various ICT positions including FG Wilson (Engineering) Limited. In 1994 he left FG Wilson to form Real Time Systems Limited (RTSL), delivering high-end infrastructure solutions for customers in the public and private sectors across Ireland. In 2007 RTSL merged with 4sol to create Novosco, and as strategic advisor, Patrick focuses on the strategic direction of the company, building the business across all offices in Belfast, Manchester, Dublin and Cork.
A Chartered Director and a Fellow of the Institute of Chartered Accountants in Ireland, Karen joined the business as Finance Director in 2007. Previously she worked in a group finance role with a plc in the textiles sector and was Finance Director with a multi-site manufacturing group. She is responsible for providing the financial focus for Novosco and, along with the rest of the Board, for developing the overall business strategy. She works closely with the senior management team on the internal operations of the business.
Gary started out as an IT consultant and project manager for a large automotive software company, working with a variety of customers. He joined Isaac Agnew in 2001 as the Group IS Manager and became IT Director in 2006. Gary joined Novosco in February 2013. As Director of Services, he focuses on developing our services division and is passionate about ensuring that our customers are delighted with the delivery of projects and our support services.
Technical Services Managers
As TSM for Service Governance & Control Conor is responsible for delivering service process support, to ensure our ongoing commitment to operational quality, improvement and data driven decision making. He also responsible for Incident and Problem management oversight authority to ensure we consistently meet our SLAs.
Jonathan started out as desktop support technician in 2005. He joined Novosco in 2009 as a network support engineer. In 2016 he became team leader in the Managed WAN team and more recently became Technical Services Manager in the same department. Jonathan focuses on developing the platform and delivering projects and support to our customers.
Having previously worked on the Service Desks of an Internet Service Provider and a global manufacturing company, Paul joined RTSL in 2003, which later merged to form Novosco He has taken on various roles within the Technical Services department, providing valuable support solutions for Novosco customers’ ICT infrastructure. Paul now focuses on the development of staff, internal systems, and processes to add value to the Technical Services function within Novosco.